Data and Public Services Business Case Canvas. This text is licensed under a Creative Commons Attribution-ShareAlike 4.0 UK. International Licence

Data and Public Services Business Case Canvas

Tue May 14, 2019
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This Data and Service Business Case Canvas is for people designing data-enabled public services. It aims to help you make a business case for a project or service that uses data

This Data and Service Business Case Canvas is for people designing data-enabled public services. It aims to help you make a business case for a project or service that uses data.

Codes of data ethics are being developed across sectors, ethics training is becoming more common and debates are accelerating on issues like the monetisation of personal data, bias in data sources and algorithms, and the consequences of under-representation in data.

The Data Ethics Canvas is designed to help identify potential ethical issues associated with a data project or activity. It promotes understanding and debate around the foundation, intention and potential impact of any piece of work, and helps identify the steps needed to act ethically.

Download the Data and Public Services Business Case Canvas

View the ‘Data and Public Services Business Case Canvas‘. This is a PDF of the hard-copy version.

If you’d like some hard-copy versions for your organisation, please contact us to discuss how we can work together, or to organise some training.

View the print-at-home A3 version of the ‘Data and Public Services Business Case Canvas‘. This is a simple black-and-white version of the canvas for home/office printing.

If you’d like some hard-copy versions for your organisation, please contact us to discuss how we can work together, or to organise some training.

View the print-at-home A4 version of the ‘Data and Public Services Business Case Canvas‘. This is a simple black-and-white version of the canvas for home/office printing.

If you’d like some hard-copy versions for your organisation, please contact us to discuss how we can work together, or to organise some training.

How are data and services related?

Data that is made open, or shared, presents huge opportunities for the public sector to enable innovative services. For example, the datasets that Transport for London has made open – openly licensed for anyone to access, use, and share – have been used by innovators to create journey-mapping apps to help people navigate the city.

Why use this tool?

Scope your project

The canvas helps to articulate why to use data in a service, and understand how using specific data helps meet organisational aims and user needs. It also promotes constructive debate around project objectives, intention and potential impact.

Create broader change

The canvas raises issues and considerations that help inform better products and services, and grow the positive impact of your work. It encourages using and publishing open data – which other services can reuse – contributing to the wider data ecosystem and infrastructure, innovation and cost savings. It also helps you to consider the impact data activities have on people and society, and steps to mitigate any harmful impacts.

Complement other business case guidelines

The canvas is a flexible tool, designed to tease out potential opportunities, and can sit alongside more formal business case guidelines.