We all rely on public services, from bin collections and road maintenance, to schools and libraries. Local governments provide essential citizen services but are often swamped by demand in an environment of increasing populations, budget cuts and limited resources.
Better use of data can streamline processes, provide information to citizens, and make data available to innovators and service providers.
We’ve been researching how to improve local services, working with councils and service designers around the UK, and have developed a number of resources, tools and guides to help service providers with their work.
Check out our new toolkit or get in touch to get support with using it.
Use our Data and Public Services Toolkit
This toolkit is designed to help people designing and delivering public services to overcome barriers to using data effectively.
Learn more...
Relevant projects
-
Blog 18/12/2018
Exploring open geospatial data in local government- Geospatial data and mapping
-
Reports 02/03/2018
Using open data for public services (report)- Public service design
- Helen Desmond
- Jack Hardinges
-
Blog 15/04/2019
Greater London Authority and Royal Borough of Greenwich pilot: What happened when we applied a data trust- Data ethics and privacy
- Data infrastructure
- Data publishing and use
- Emerging tech and AI
- Innovation
- Public service design
- Cities
-
Previous project
R&D: Open cities- Built environment and housing
- Policy
- Public service design
- Cities
- Transport
- Ben Snaith
Get in touch
Need help with using the toolkit or would like to discuss other opportunities with us? Please use the form to get in touch with our team.
Read more about our research
-
Blog 10/05/2017
Open letter to parties: publish candidate data and be open about use of personal data
- Data ethics and privacy
- Public service design
- Jeni Tennison
-
Blog 18/04/2017
Open call: Open Contracting Innovation Challenge
- Public service design
-
Blog 05/01/2017
The future of transport? Shared services built on data
- Built environment and housing
- Innovation
- Public service design
- Transport
-
Blog 22/11/2016
Legislation.gov.uk: improving the UK digital statute book through collaborative maintenance- Data infrastructure
- Data publishing and use
- Public service design
- Search and discovery
-
Case study 30/11/2014
Open data in Macedonia: from legislation to engagement
- Public service design
- Cities