As Head of Delivery, Chris is responsible for the project management culture, systems, processes – and above all outcomes – at the ODI. He is passionate about understanding clients’ needs and delivering work that creates real value for them.
Before joining the ODI, Chris was an independent customer insight and product development consultant. Between 2011 and 2015, Chris was the Product & Service Innovation Partner for the British Library’s Innovating for Growth programme, which helped nearly 250 businesses to generate £77 million increased revenue through innovation.
Chris has mentored digital startup founders with the SETsquared Partnership, which is the global number one university business incubator. He has trained Internet of Things startup founders on behalf of StartupBootcamp and Central Research Lab, and trained global banking executives in digital transformation project management with General Assembly. He is a guest lecturer on the Goldsmiths MA Design and Innovation course.