Startup Programme Community Manager

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The Open Data Institute is looking for a passionate Startup Programmes Community Manager to support the running of our startup accelerator programmes and to help build connected ecosystems.

Startup Programmes Community Manager

Location: Shoreditch,  London

Salary: Up to £30,000 per annum, dependent on experience, plus pension plus benefits

Fixed term until 31 December 2019

The Open Data Institute is looking for a passionate Startup Programmes Community Manager to support the running of our startup accelerator programmes and to help build connected ecosystems.

About the ODI

The Open Data Institute (ODI) was co-founded by two visionary leaders: Sir Tim Berners-Lee, the inventor of the web, and Sir Nigel Shadbolt, renowned AI professor. Our mission is to work with companies and governments to build an open, trustworthy data ecosystem, where people can make better decisions using data and manage any harmful impacts.

About the role

The Startup Programmes Community Manager will work across different startup and innovation programmes that the ODI is involved in.

The main focus will be on DataPitch, an open innovation programme that accelerate the growth of the European digital economy and help businesses unlock the commercial value of data. The ODI’s main role in it is to manage a EU-funded virtual accelerator offering European startups and SMEs up to €100k equity-free funding to tackle corporate and public sector challenges with data.

Key responsibilities

Community management

  • Be the first point of contact for startups and the team
  • Manage relationships with startups and key stakeholders (in-house and remotely)
  • Identify and attend relevant events on behalf of the programmes
  • Organise events and networking opportunities for our startups and stakeholders
  • Oversee and acquire support services to improve our programme offerings
  • Manage and grow the audience on our social media channels

Marketing support

  • Assist the communications team in promoting the startup programmes and the startups
  • Create general content for our communication channels
  • Support and coordinate the design and production of marketing materials

Administrative responsibilities

  • When required, provide general administrative support for the programmes
  • Scope events and speaking opportunities for our team and startups
  • Provide analysis of the startup landscape to feed into our programme design
  • Help to collect data on our startups

About you – technical skills, knowledge, experience and interpersonal skills

  • An exceptional communicator

You will be the first point of contact for the startup programmes so you will need to be confident in oral and written communication, adapting your language and tone of voice to the different audiences, which include startups, partners and clients.

  • Proactive and positive

You are a doer with a positive can-do attitude. You care about startups and the community and will happily support our startups and accelerator programmes where needed. We don’t expect you to know everything – we want you to learn and grow in your role – but we will appreciate pro-activity in trying to solve problems.

  • An organised and structured mindset

You have great organisational skills and attention to detail and consistently demonstrate a strong performance so colleagues can rely upon you and learn from you. Things get hectic at times so we need you to be very organised and be able to prioritise your workload to meet tight deadlines. You will be supported in achieving this by regular 1:1s with the team that will help you identify how to structure your work accordingly.

  • Our programme champion

You are confident to champion our programmes both offline and online. You love attending networking events and meeting new people and you value the importance of your relationships with stakeholders.

Skills and Experience

You must have the skills, knowledge and experience that will enable you to:

  • Be agile in communication
  • Be able to meet tight deadlines
  • Be familiar with the UK and the European startup ecosystems
  • Be comfortable in engaging with a variety of internal and external stakeholders

Previous experience of working with startups would be an advantage but is not essential.  More important are a sense of curiosity, a can-do attitude, an eagerness to learn and a willingness to turn your hand to a range of tasks without feeling overwhelmed.

About the ODI team

ODI values


You are good at what you do. You use your expertise to help with ODI’s mission. You are open and generous with that expertise and experience, and share it outside and inside ODI.

You can get better at what you do. You recognise the limits of your expertise and respect that of others. You are open to and seek advice, opinions and support to develop your expertise, within and outside ODI. You reflect on what works and what doesn’t to consciously learn, improve and grow.


You succeed when others flourish. You support and challenge others to do their best work. You open up opportunities for other people and organisations, and empower them to take them. You are as open as possible about what you are doing and what you have learnt. You encourage others to refine and build on your work.

You empathise with others so you can help them. You find out what people and organisations really need. You have empathy with their motivations and the constraints they operate under. You communicate in terms they understand.


You are trusted because you are honest and responsible. You are open with your opinion, open to hearing what others say, open to being wrong and open to changing your mind. You are not afraid to speak your mind when it is useful or important, and take responsibility for the results of doing so. You actively and curiously listen to others, and take responsibility for your responses to them.

You can do more than you might think. You are bold, creative and open to failure. You know what you do won’t be perfect at first but that doesn’t stop you. You start small and quickly and iterate to improve.


  • 5% contributory pension
  • 30 days’ annual holiday
  • Life Assurance cover
  • Long-term disability cover
  • Critical illness cover
  • Flexible working
  • Coaching and mentoring for skills and personal development
  • £750 annual training budget toward your own professional development

How to apply

Please send a CV and cover letter explaining why you are the right candidate for the role to [email protected]