Experienced company to redesign the OpenActive website

Mon Feb 17, 2020
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We’re looking for an organisation to help us maximise the impact and reach of the OpenActive engagement activities by improving the design and sign-posting of content on the OpenActive website

Tender reference: OAP5

Call for tenders by the Open Data Institute
Contact: [email protected]

The objective of this work is to help maximise the impact and reach of the OpenActive engagement activities by improving the design and sign-posting of content on the OpenActive website. This will help in reducing the current dependency for ongoing 1:1 engagement. It will also help the initiative to set a foundation for making the website easy to be maintained beyond the end of the programme in March 2021.

The successful company will work in collaboration with the Open Data Institute (ODI) who will provide guidance, review and assistance throughout.

Summary and timeline

AimTo redesign the OpenActive website to implement improvements including; user journeys for differing personas and an improved UX. This is to help deliver clear and targeted messaging and information that is being refreshed in our new Communications and Marketing strategy.
Audience• OpenActive community members with no particular technical expertise
• Innovators developing new solutions and applications from working with open data
• Companies within the sports sector that are looking to publish and use open data on sporting opportunities
DurationApproximately six - eight weeks, with a retainer of services up until March 2021
Value of award (excl. VAT)£30,000 + £10,000 retainer of services until March 2021 (£40,000)
Questions to the ODI by12:00 on 24 February 2020
ODI responses by17:00 on Friday 28 February 2020
Costed proposals due by12:00 on Friday 6 March 2020
Tender decision by17:00 on Friday 13 March 2020
Contract awarded12:00 on Monday 16 March 2020
ODI brief winning applicant(s) Week commencing 16 March 2020
ODI progress reviewsWeekly
Final work delivered by17:00 16 May 2020 (Functional Website)
17:00 31 March 2021 (End of retainer)
Tender referenceOAP5
Contact[email protected]

Terms of payment

50% (£15,000) of the agreed value of the award will be paid in mid April, and the remaining 50% (£15,000) will be paid upon completion of the work, including satisfactory responses to all feedback from the ODI. On-going support services will not exceed a cost of £10,000. The invoice for these services is to be received monthly in arrears.

Background

In partnership with Sport England, the ODI is stewarding the OpenActive initiative which has begun to challenge inactivity in England and change this for the better. We have brought together the fragmented sport and leisure sector to agree on common standards and  openly publish data about opportunities to engage in physical activity. This programme, the ODI’s largest sector programme, is delivering the joint vision of Sport England and the Open Data Institute: to get people active using data.

The purpose of this tender is to redesign the OpenActive website to implement improvements including; user journeys for differing personas and an improved UX. This is to help deliver clear and targeted messaging and information that is being refreshed in our new Communications and Marketing strategy. We envisage the website to be a non-static site which is easily managed and updated by non-technical people, and allows users to discover programme news and updates through clear sign-posting.

Deliverables

In order to ensure we have a new site that is fit for purpose and to ensure this can be sustained beyond the end of the programme, we will ensure the new site features the following:

  • Clearer user pathways and calls to action based on personas provided by the project team
  • A consistent identity and design
  • Improved UX, including
    • easy navigation to enable users to find the right information quickly
    • More visual and less text-heavy pages (graphics or photos will be provided by the project team)
  • Updated copy to fit the new layout and structure (provided by the OA team)
  • A rolling timeline in the homepage with blocks that can be reshuffled according to the phase of the project (e.g. deadline approaching, new story published, announcements and so on)
  • Easy to remove/replace pages where the information becomes out of date
  • Clear and understandable user guide to the website functionality, to ensure ease of future maintenance (by non-technical staff members)

Activities

In addition to the deliverables (and means of producing them) described above, the successful organisation will also be expected to attend project meetings and other events as appropriate.

The successful organisation will work in close collaboration with the ODI team to ensure the deliverables meet the needs of the project.

The ODI will, where possible, provide space to work in our offices in London, when members of the successful contractor wish to work onsite. There is an expectation that the successful contractor will work closely with the ODI team, which includes regular face-to-face meetings and being available remotely (eg skype, email, slack).

Form of tender response

Interested parties should submit a costed proposal (in English) to [email protected] which includes:

  • the tender reference in the email subject line
  • a short (no more than 4 pages) explanation of your proposed approach (eg methodology, scope), including why you are well-placed to do the work
  • a description of the team who will do the work, including bios in addition
  • the costing should be at activity level, but feel free to provide more detail

If you have any questions about the tender, please contact [email protected] quoting the tender reference. The ODI reserves the right to make both anonymised questions and answers public or shared with other organisations having stated their interest.

Decision criteria

All proposals will be assessed as described in our public procurement policy. In addition, for this procurement we will be looking for:

Applicants will be assessed based on:

  • their understanding of user and organisation needs and website requirements
  • their quality of service and background
  • the competitiveness of their price

Frequently asked questions

Check out our frequently asked questions for further information.